FAQs

How do I place an order?

Create an account and order through our website here or download our app here. It’s so easy- You will love it!

What areas do you cover?

We cover the areas highlighted in our map here. Extended area is a $15 surcharge. For locations outside of these areas, give us a call at 601-447-1949.

When will my post be installed?

Orders placed by 3:00 PM will be installed by the end of the next business day. Business days are Monday-Friday. An order placed on Friday or Saturday will typically not go up until Monday. Same day rush will be accommodated when available for an extra charge. Availability of same day rush is not guaranteed.

Weekend Open House orders must be placed at least 48 hours in advance.

How many months is the initial install good for?

4 months.  Renewal for 3 additional months is available for $20.

What about HOAs?

Although we are aware of many HOA guidelines, it is the customer’s responsibility to be aware of HOA rules and follow them accordingly.

What if my sign is damaged or goes missing?

Once the posts/signs have been installed, they are the responsibility of the customer. Missing or damaged posts will incur a $45 charge. Missing or damaged solar lights are a $20 charge.

I want to order an Open House package. When will it be delivered?

Open House packages must be ordered at least 48 hours in advance. Directionals will go up several days before the Open House. The banner, flag, and additional signage will be delivered the morning of the Open House and picked up within 4 hours of the end of the Open House. You must specify your Open House times on your order.

What about hurricanes/inclement weather?

Signs On Time will not be responsible for removing posts or signs due to upcoming inclement weather, unless a removal order is placed.